Question 1

Does my insurance cover therapy?

Accepted Answer

Many insurance plans now include mental health benefits that cover therapy. We look up your benefits to check if your plan covers therapy, and you can reference your plan’s Explanation of Benefits or contact your insurance company for more details. If your plan covers therapy, you’ll want to find a therapist who is in-network with your insurance to make the most of your benefits.

Question 2

How much will my therapy session cost?

Accepted Answer

The cost of a therapy session depends on a few things: your individual insurance plan, the therapist’s training, location, and session length. We use your insurance information to calculate your out-of-pocket price per session. You won’t be billed until after your session.

Question 3

How do I find a therapist who accepts my insurance?

Accepted Answer

When you enter your insurance information and therapist preferences into the search tool, we’ll show you recommended therapists who accept your insurance and match your needs.

Question 4

What insurance networks are accepted on Headway?

Accepted Answer

Therapists on Headway currently accept Aetna, Anthem Blue Cross and Blue Shield, Cigna, Oscar, Oxford, United Healthcare, and all Optum affiliates. If we’re not taking your insurance yet, keep an eye out. We’re growing quickly and partnering with even more insurance companies to bring affordable mental health care to everyone.

Question 5

Why do I need to add my payment information?

Accepted Answer

Your payment information is required to book a session, but you won’t be charged until after the session has occurred. Before the session, your payment information is only used to ensure that session payments and no-show fees can be collected.

Question 6

Do I have to pay to use Headway?

Accepted Answer

Headway is completely free to use. We provide in-network therapist recommendations and appointment slots at no cost to you. You’ll only pay for therapy, never for using Headway.

Does my insurance cover therapy?

Get Started

How It Works

Nationwide access

In-network mental healthcare that works for you

Frequently asked questions

Ready to find a therapist?